I get an error when I try to setup my modem in WIN9x under Diagnostics / More Info... (couldn't open Port).

-Please check to make sure that you have the correct driver installed for your modem.

Please make sure that your modem is configured correctly and that it is not sharing an IRQ with any other devices. Most modems will want to use IRQ5 or IRQ3.

If the modem is set to IRQ5 and if you have a sound card installed, make sure that they are not sharing the same IRQ.

If your modem is set to IRQ3, make sure that the motherboard BIOS COM PORT 2 is not set to IRQ3 (02F8).

When I go to launch my ISP software, the system locks or my mouse seems to disappear.

-This problem can happen when your modem and COM PORT 1 are sharing the same IRQ (4). Refer to your modem documentation on how to change the IRQ settings for your modem, as this is a direct IRQ conflict between the mouse and modem.

Why is my 56K Modem connecting at 42K or lower?

-Because this is a common issue, there could be many reasons why you are getting lower connection speed:

Your ISP may be experiencing difficulty with the amount of users currently on at the time.

Your phone line may have noise issues, in which case you will need to have your phone line checked (cost involved).

Check your modem settings to make sure you have configured your modem speed correctly.

What are the best IRQ settings to use for my modem with my motherboard?

-Recommended modem IRQ settings: COM2:02F8 and COM4:02E8